Emirates has unveiled a 28-meter counter at Terminal 3 at Dubai International Airport, using biometric measurements. Passengers are identified based on facial and eye features, and check-in is required without personnel or documents.

The airline said in a press statement yesterday that it continues to invest in technology that enables it to provide outstanding services to its customers, pointing out that it has recently started implementing a comprehensive upgrade program to double the speed of wireless Internet (WiFi) on 55 aircraft within its fleet, at a cost of between 120 With the completion of the program, all aircraft in the fleet will be equipped with high speeds.

Modern systems

Adel Al Redha, Chief Operating Officer of Emirates, said that the airline is working closely with the General Directorate of Residency and Foreigners Affairs in Dubai to implement modern AI systems to facilitate the movement of passengers at Terminal 3 at Dubai Airport. He explained that the tanker began work on the «biometric» techniques to complete the registration procedures through the technology to identify the human characteristics that constitute the identity of the individual such as facial features and eyes.

Al-Ridha added in an interview with local media yesterday that 20 counter were equipped with biometric technologies in Terminal 3 for Emirates flights, in addition to providing four devices to complete the boarding process and equipping four others. To enter the business halls and first class.

Using these techniques, the traveler would not need to deal with any employee, and no paper documents would be completely removed after the check-in was completed.

«Face Recognition»

Al-Ridha said that the airline has recently conducted several experiments on face recognition system to confirm the systems and the accuracy of the operation. The results were satisfactory, pointing out that the biometric technology will be applied to some flights, especially to the US market. The first stage.

He said that under the current plans, the airline aims to turn 40% of the gates into smart gates, to include «biometric» techniques and self-registration, including the delivery of bags, without dealing with any employee.

Comprehensive upgrade

Al-Ridha said that Emirates recently launched a comprehensive upgrade program to double the speed of Wi-Fi on 55 aircraft in the airline's fleet. He explained that the program aims to improve the experience of communication in the air, and provide distinctive services to travelers, pointing out that the cost of this upgrade ranges from 120 to 130 million dirhams.

He added that with the completion of the Wi-Fi upgrade program within a year and a half, all the aircraft in the fleet will be equipped with technology at faster speeds, stressing that the airline continues to invest in improving the means of communication and entertainment on board its fleet in order to enhance the loyalty of passengers.

Al Ridha explained that the cost of providing wireless connectivity reached AED 100 million during the last financial year, while increasing annually with the growth and increase of users traveling with the company, pointing out that this is in addition to about 200 million dirhams the cost of the system «Emirates Air» », Which provides more than 4500 channels showcasing the latest movies and TV series on demand.

As for the new aircraft to be delivered by the aircraft «777X», satisfaction said that «Thales» will equip the fleet with a modern air entertainment system.

New facility

Al Ridha pointed out that Emirates recently opened the first terminal outside the airport in Port Rashid to complete the procedures of passengers who follow their journeys on the airline's flights. The tanker is in the same place.

Passengers can make their check-in four hours before the departure of the Emirates flight, pointing out that the new facility includes eight "counters" to check-in, and will work in the cruise season from October to April.

Profit growth

He added that Emirates achieved positive financial results during the first half of the current fiscal year 2019-2020, after achieving a net profit of AED 862 million, a growth of 282%, pointing out that these results were achieved despite the challenges faced by the airline, such as fluctuating exchange rates Currencies and fuel prices, as well as changes in the markets.

He pointed out that the airline has adopted an intensive program to reduce operational costs and increase productivity, through the optimization of the fleet, and the reduction of waste through the use of artificial intelligence, in addition to the analysis of the needs of the airline, without abandoning the high standards adopted by the airline «Emirates» in service levels.

Boeing 777X

Al-Ridha said that Boeing has not officially notified Emirates of the date of receipt of the first Boeing 777X aircraft, but it is expected that we will receive the first such aircraft in March or April 2021, if all the tests are scheduled in time. He pointed out that the airline will resort to the retirement of some aircraft in accordance with the schedule of receipt of new aircraft.

He pointed out that the airline will receive 10 aircraft «A380» in the next two years, where the airline operates 113 aircraft of this model, bringing the total order to 123 aircraft of this model, which was stopped «Airbus» manufacturing recently.

"We have not yet confirmed the purchase of Airbus A330s and A350s, but we are in constant discussion with the manufacturer in line with the needs and requirements of the company," he said, adding that the airline is interested in introducing the Airbus A350s. The Boeing 787 Dreamliner is in line with Emirates' requirements in terms of seat capacity or range, and talks with Boeing and Airbus will decide whether the deal can be confirmed.

He stressed that Emirates has a clear position regarding the efficiency of engines for the two models, adding: «We look forward to obtain efficiency by 99.9% of each aircraft».

29.6 million passengers via Emirates in 6 months

Emirates' Chief Operating Officer Adel Al Redha said that during the first half of the current fiscal year ending September last year, the airline carried 29.6 million passengers and expected the total number of passengers to reach more than 60 million by the end of the year. Fiscal year.

He said that the number of passengers is expected to increase during the current year compared to the previous fiscal year, according to the airline's bookings index, expecting better profits for the whole fiscal year as well.

Al Redha said that the airline will operate at full capacity during December and January, in light of the strong demand for travel, explaining that the temporary storage of some aircraft within the fleet, comes in the framework of the varying demand for travel from some destinations, and the distribution of seat capacity to suit the need of the airline during Some times.

He explained that Emirates has obtained the final approval to operate flights from Dubai to Mexico City via Barcelona, ​​and that the airline will operate the first flight on the ninth of December next schedule.

Special offers for «Expo 2020» include airline tickets and hotels

Adel Al Redha, Chief Operating Officer of Emirates Airlines, announced that the airline will soon announce special offers for Expo 2020 Dubai in cooperation with various entities, explaining that the offers will include airline tickets and entrance to the exhibition, as well as hotel accommodation, restaurants and other Recreational services.

He said that promotional programs for Expo 2020 Dubai will be provided on Emirates flights, as well as the airline's overseas stations, to familiarize millions of passengers with the importance of the exhibition and the opportunities it offers.

He added that Emirates is coordinating with flydubai on opening new destinations next year, distributing seat capacity in line with demand levels, in conjunction with the start of Expo 2020, and dealing with the upcoming air traffic to visit the exhibition.

10

Aircraft

380 »Received by the tanker

Over the next two years.

- The tanker recently conducted several experiments on the system of "facial recognition" to verify the systems and the accuracy of the process.