Seven-Eleven Cash register payment not required Experimental store on the Internet October 24, 14:03
Seven-Eleven, a major convenience store, uses a camera and a sensor to identify products that customers have picked up, and opens an experimental store that makes payments at the cash register unnecessary by making payments online. It is attracting attention whether it will lead to new store operations as the shortage becomes serious.
This experiment has been jointly conducted by Seven-Eleven Japan and NTT Data from this month.
The customer downloads a dedicated application to the smartphone in advance and enters the store by holding the QR code displayed on the smartphone over the entrance.
Then, the product picked up by the customer is identified by about 50 cameras installed on the ceiling and the weight sensor of the product shelf. The customer purchases the product as it is without paying it at the cash register, and the purchase is completed. The payment is completed on the internet through the smartphone application.
Naoki Ishizu, Manager of the Seven-Eleven Japan Digital Promotion Department, says, “I basically want to continue so-called labor-saving experiments so that one employee can operate the store.”
In a major convenience store, Lawson does not place a store clerk at the sales area at midnight, but conducts an experiment to make payments with a self-checkout or a smartphone, and FamilyMart opens an experimental shop that can make payments with face authentication. Movements to cope with the shortage are spreading.