Japan Post Insurance All-invested documents are not shipped out to about 60,000 people
Due to the improper sales issue of Japan Post Insurance, the company found that about 30 million customers in all contracts were missing out on document delivery. Announced to send.
In this issue, the Japan Post Group has been investigating 183,000 contracts that may be inappropriately sold, and all 30 million contracts have been unintentionally We send documents to find out if there is anything that has suffered a disadvantage.
Japan Post Life Insurance said it had finished sending documents so far, but on the 16th it announced that there was a leak in the shipment.
In order to avoid duplication between the 183,000 surveys and the surveys of all contracts, we sent documents except for some customers, but accidentally excluded non-target customers.
Applicable to approximately 60,000 people, who will send additional documents on the 23rd of this month.
Japan Post Insurance says, “We apologize for the concerns and inconveniences of our customers and other related parties.”