Dubai Economy has called on shopping malls, stationery shops and libraries specialized in selling school supplies to abide by the rules of the sale process in the market, and not to exploit the start of the school year and raise prices without justification for parents and students.
It also directed consumers to look for alternative products that suit their needs, stressing the importance of dealing between traders transparent through the credibility of offers and match the prices of products on the shelves with the price at the cashier «Cashier».
The Dubai Economic Department has conducted inspection campaigns and field visits to several commercial centers and major stationery stores and the distribution of school supplies and libraries, in the framework of preparations for the return season for schools, pointing out that this comes within the framework of its regulatory role, in implementation of its strategy to strengthen consumer protection and control Markets and a balanced relationship between the trader and the consumer, as it comes within the field visits to specialized markets in the emirate. Abdul Latif Al Marzouqi, Senior Director of Consumer Education in the Commercial Control and Consumer Protection Sector of Dubai Economy, said that inspectors from the sector carried out field and inspection visits that included the shops selling stationery, libraries and stationery departments in Dubai outlets and hypermarkets.
Al Marzouqi explained to Emirates Today that the aim of the campaign is to ensure that merchants adhere to the right business practices and make them aware of and call on them to deal transparently with consumers.He pointed out that the shops were aware of the standard practices of commercial activities and the need not to exploit specialized events and raise prices without justification. He added that the inspectors of the Department of Consumer Protection communicated during the campaigns with consumers and the public, where they were met directly with them in the field and listen to their views, pointing out that the campaign started a week before the start of schools, where teams are distributed to the commercial centers and shops located in the main streets of the Emirate of Dubai, to ensure From the validity of promotions and discounts offered and compare prices between shelves and «cashier».
Al Marzouqi stressed that no violations were registered against the shops or major outlets, noting that the campaign included five major distribution centers, major libraries and stationery shops in several areas of Dubai.
He stressed that the price of goods should be real and that in case of non-conformity, the official is directed to make the necessary adjustments.
He pointed out that the Department of Consumer Rights Protection has not received complaints from consumers about the performance of this sector during the past days, calling at the same time consumers to communicate with Dubai Economy in case of wanting to inquire or complain through various means of communication through the application of «Dubai Consumer» or Through consumerrights.ae or by calling the Consumer Complaints Department of Dubai Economy (600545555).