Japan Post Aflac Cancer Insurance double payment more than 100,000 August 21 18:26
With Aflac Life's cancer insurance sold by Japan Post, there are over 100,000 cases in which customers are temporarily unable to receive a guarantee or pay double premiums when switching to a new insurance. I understood that there was.
According to Japan Post, etc., cancer insurance sold under the commission of Aflac Life Insurance cannot be guaranteed for 3 months when customers switch to new insurance, or double insurance premiums. There were about 104,000 cases in the year up to May.
At Aflac, in order to prevent people with cancer from joining, it is structured so that it can not be guaranteed for 3 months after joining.
If a customer switches to a new insurance policy, Aflac will be unable to receive a guarantee after paying the old and new contracts for three months or canceling the old contract, so the premium for the new contract will be five years ago. If you pay, we have introduced a system where you do not have to pay twice.
However, in Japan Post, double payments continued due to a delay in system support.
Japan Post explained that customers had to explain and agree that they would be paid twice, but the system was improved, and from October 1st, the Aflac system could be supported. It is said.