NS outsources part of the ticket sales to lure a driver
The Dutch Railways will outsource part of the ticket sales to other companies in order to get new customers on the train. The Financieele Dagblad (FD) reports this Tuesday.
The Dutch Railways will outsource part of the ticket sales to other companies in order to get new customers on the train. The Financieele Dagblad ( FD ) reports this Tuesday.
From now on, the tickets must also be sold by companies such as leasing companies, tour operators and hotel operators.
These new partners of NS will purchase train kilometers which they then distribute themselves among their customers, whereby they determine the prices themselves. Passengers can then access the train via, for example, an app or fuel card from their leasing company.
Until now, the company itself always had exclusive rights to the sale, and other parties such as Hema, Albert Heijn and Kruidvat only sold train tickets under the conditions of NS. For example, these companies had nothing to say about the discount or the time of travel of the tickets.
The new partner arrangement means that people who rarely or never use the train must be brought in. The idea is also to accommodate the emerging flex traveler, who alternates modes of transport such as cars, trains and bicycles, with the new regulation.
NS is currently in discussions with various parties who will conclude the kilometer contracts. Ultimately, hundreds of thousands of tickets have to be sold in the new way every year. The expectation is that this will make it even busier on the trains, which, apart from this development, is expected to be 40 percent busier in 2030.