Shinto system failure in Kanto and Hokkaido Gradually to recover August 15 13:19
On the morning of the 15th, there was a system failure at credit unions in the Kanto region and Hokkaido, making it impossible to withdraw cash from ATMs. According to each Shinkin Bank, the system is gradually recovering.
According to Shinkin Chuo Bank, which is the national organization of Shinkin Bank, and its subsidiaries, on the morning of the 15th, there was a failure in the system that handles transaction data etc. at eight Shinkin banks in the Kanto region and Hokkaido.
System failures occur at Shinkin Banks using the system provided by Nihon Unisys. At Seibu Shinkin Bank, which has its head office in Nakano-ku, Tokyo, and Hokkaido Shinkin Bank in Hokkaido, With ATM = automatic teller machine, cash can no longer be withdrawn or transferred using a cash card.
According to each credit union, the system is gradually recovering at noon.
In the Kanto region, Shinkin Bank has resumed almost all services, but some services such as bank transfers are still not available in Hokkaido.
"Nihon Unisys" and each Shinkin Bank are investigating the cause of the system failure.
Hokkaido Shinkin Bank recovered after noon
According to Hokkaido Shinkin Bank, which has its head office in Chuo-ku, Sapporo, a system failure occurred around 7:30 am on the 15th, and all 176 ATMs installed outside the branch office in 81 locations and branches were used. In addition to being unable to do so, it is no longer possible to withdraw cash from ATMs at partner financial institutions and convenience stores.
Later, at noon, the system was restored and ATMs were ready for use.
On the other hand, Internet banking is still not available.
Hokkaido Shinkin Bank is investigating the cause of system failures.