<Anchor>

We will share a friendly economy with the economy in our daily lives. The author, today (15th), has come to bring you such a new shopping story that you feel a little bit depressed but will be very comfortable when you get used to it.

<Reporter>

Yes. Have you heard of 'Untact'? (I guess I did not hear it.) It is not yet a dictionary word.

It's a coined word, it's called "contact" in English. Here 's what I mean to do here. I put' un ', which means' do not do', instead. In a word, it refers to non-face-to-face transactions where people do not meet people.

It is a word that is used in marketing these days. I went to one of my twenties who likes this kind of store from the time I went to work last weekend.

Certainly in the city center of Seoul, there are many opportunities to buy or receive services without saying a word.

For example, from washing once. I put the laundry in the basket that I applied for in advance with the mobile phone app. "What do you do?" I also talk about these things in apps and even settle them.

Then I pick it up when I'm gone and put it when I'm gone. I will open the door with the swollen face in the morning and I will not get in touch with the laundry.

There are also quite a few places that have pre-ordering apps like coffee shops. When you arrive at the store, you just have to come out with a drink as I ordered it with the app.

In addition, through the so-called kiosk and touch screen input device, you can see the menu in the shop, order it, and do the machine alone with the payment.

If you make it as it is received through the machine in the kitchen and ring the ringing bell, you will be able to eat it with your self without talking.

<Anchor>

Actually, it seems like young people would like this service a lot.

<Reporter>

Most of the 20s and 30s are still right. In a two-year analysis of 15 major non-tact stores in a card company, 75% of users in their 20s and 30s were.

However, the fastest growing speed was in the forties. In two years, it increased by 500%. You can look at several surveys. More than 50 generations are interested in shopping alone at the store.

It is good to have kind reception to the staff, but when I do not have a mind to live, if the staff actively responds, it is a little burdensome and "what should I buy?" The answer that I am reluctant to do so is quite common in all ages.

However, more than 50 generations have not visited real tent stores yet. Here again, it is noticeable that the gap between the elderly who are unfamiliar with the latest environment and those who are not as young as the younger generation is noticed.

Anyway, nowadays, there are a lot of age groups, such as stores that can go a lot, such as a car shop belonging to a complex high-priced, even if the untact service is spreading trend. The easiest way to make non-face-to-face transactions is as easy as possible.

For example, as you listen to audio guides alone in a museum, you can connect your store's system to your phone and have them listen to your phone and listen to it alone.

Under the products, we have a sensor that detects the weight. So when someone picks up a product, the system looks like, 'Who is this?' So, if I do not do anything else, the explanation will come up every time.

<Anchor>

However, I think that if the number of such stores increase so much, the jobs of service workers will be reduced as much.

<Reporter>

That's the side. Simple tasks are more likely to be passed on to machines.

[Seo, Yong - koo / Sookmyung Women 's University: You can not remember people if you have 10 different menus, but you remember 100 kinds of machines instead of 10. It is also annoying to talk to people in a high-density urban society, as consumer characteristics are becoming diverse and digital technology becomes available. "

But the spread of stores without people at all is not easy at the moment. There are many people who say there is no staff to talk to when there is a problem, and hygiene is a concern.

For the time being, the number of untax services will increase. However, if unmanned services are introduced for 24 hour operation, or if unmanned services are introduced, the number of stores where resident customers can communicate with employees is expected to increase.

It is true, however, that there are only two shops that needed three people, and that this flow seems to be difficult to prevent.