Last January, Sonos announced the implementation of a recycling program. A praiseworthy initiative which, however, won him many criticisms. The company offered a reduction to its customers if they recycled their old products, even if they were still fully functional. For many, it was a campaign to encourage over-consumption.
A program that had been announced alongside other bad news; Sonos would no longer update certain older products from May 2020, namely the original Zone Player, Connect and Connect: Amp (launched in 2006), Play: 5 from 2009, CR200 (launched in 2009) and the Bridge (launched in 2007). A project that the company finally gave up, following the various criticisms that Sonos had to face since.
Sonos recently indicated that it is also abandoning its recycling program called Trade Up, reports The Verge. Owners of “Legacy” speakers can continue to use them.
As for the 30% reduction on the purchase of a new speaker, Sonos maintains it. Owners of old speakers will be able to take advantage of the reduction while keeping their product.
Mea culpa
Finally, regarding the end of technical support, Sonos CEO Patrick Spence had indicated that all of the brand's speakers would continue to operate after May. "We heard your comments. We lacked clarity in this announcement and I am sincerely sorry. I wanted to speak to you directly today to tell you more about what will happen in the coming months. I can guarantee that when our older legacy products stop receiving software updates - starting in May - they will continue to operate as they do today. We are not trying to block them or schedule their obsolescence. Many of you have invested in your Sonos system, and we intend to honor this for as long as possible. While these older Sonos products will no longer benefit from the new software features, we are committed to keeping them up to date for as long as possible with bug fixes and security patches, "he said on the blog. 'business.
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