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The American multinational Microsoft, maker of Xbox video consoles, would also have heard some of the recordings recorded by Xbox One devices as it already admitted doing with Cortana and Skype, as specialized media published on Wednesday.
The Vice and Motherboard portals published that the company that directs Satya Nadella hired people to listen to recordings of the voice commands that users had given to the game console, but also of other cases in which Xbox had recorded conversations by mistake.
When questioned by Efe on this matter, the company based in Redmond (Washington State, USA) avoided ruling.
Last week, however, Microsoft did admit that it "listens" to recordings of some of the conversations that users have with their personal assistant Cortana or with the Skype translation service, of their property, in order to improve the service.
In the case of Skype it is not about calls or videoconferences between users, but about voice recordings of Internet users when they interact with the translation service of the platform, while in Cortana they are limited to interactions between the user and The voice assistant.
The logic behind this practice is that, despite the advances in artificial intelligence (the technology on which both services are based), human intervention is still necessary from time to time to find possible failures and contribute to the improvement of the quality.
Artificial intelligence is based on automated learning systems, whereby the machine "learns" to process information and "think" like a human, but for this it needs examples that serve as a sample from which it can develop patterns that will allow to create a logical model.
In fact, if an error made by an artificial intelligence system is not detected for a long time, automated learning could make the machine assume that error as something correct and on which to base future decisions, which would further worsen its operation. .
In addition to Microsoft, other tech giants such as Google, Amazon, Apple and Facebook have also confirmed that humans listen to some of the recordings of their personal assistants.
According to the criteria of The Trust Project
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