<Anchor>

Consumers have protested to the company that red shoes are missing every time they wear shoes that are not rainy on premium shoes worth over 700,000 won. But that brand answer is absurd. It is possible to wear colored socks.

I am a reporter.

<Reporter>

White socks with lots of red water, not blood.

It happens every time A worker wears Prada shoes which is one of the luxury brands.

In September last year, Mr. A received a gift of $ 650 for his $ 720 Prada shoes, which he bought at a downtown duty free shop.

[Mr. A / Prada customer: It's not such a shoe that you can buy easily. How much water is missing is 'Oh, it is better than that ...' .]

The expensive shoes I received as a gift were said to save me, but the water drop became more and more severe, and A finally asked where his friend bought the shoes.

[Mr. A / Prada customer: The employees also said, 'Oh, this is too bad'. He said he had never been there before.

After confirming the purchase history and authenticity, the distributor sent the shoe to Prada Korea headquarters quality control team.

This is the contents of A / S answer of Prada Korea head office.

Red water is "a phenomenon that can occur during the ignition process", and "No warranty replacement or refund for one year after the warranty period" is written.

[Mr. A / Prada customers: You do not buy expensive shoes for a year. I did not ask for an exchange or a refund, and if I knew the cause, I could leave the repair even if the cost went into it. I expected that answer ... .]

However, the solution that Prada Korea presented to Mr. A was even more absurd.

That's the call.

[Prada Korea Staff: Your feet are sweaty. I do not really have any special way to take action.

[Mr.A / Prada customer: What should I do?]

[Prada Korea staff: socks are dark socks ... so they are dark colored socks.

I am going to wear red socks in color instead of wearing white socks.

Mr. A has asked Prada Korea to confirm the details of the matter in writing, but has been denied, to inquire with a certified organization for quality inquiries.

The reporter went to Prada Korea headquarters and Prada did not contact me after he told me to arrange his position.

SBS continued to contact me several times, but I did not receive it.

(Image coverage: Kang Dong-cheol, Image editing: Young Taek Oh, CG: