One can be quarantined in a five star hotel and find something to complain about. The proof in Kuwait, where privileged customers do not hesitate to complain about the quality of the service in the hotels where they spend a golden quarantine on their return from abroad, coronavirus obliges, arousing without surprise the indignation of Internet users.
Room too small, insufficient hygiene or poor quality food are among the complaints expressed on social networks by this special clientele. Authorities in this oil-rich country have forced citizens returning from abroad to stay in luxury hotels for 14 days before they can return home. The first group was repatriated in late March.
Some 60,000 Kuwaitis returning from Italy, Germany, Iran, Egypt or Lebanon must therefore go through luxury confinement. But for some, the accommodation conditions are less than satisfactory.
"Salad without dressing"
“Dear Minister of Finance, food has no taste, it is inedible. We throw it away, ”exasperates a Kuwaiti woman in a video posted online in which she hides her face. "We are emotionally tired and our health is deteriorating because the food is not good," she lambasted, pointing to the meal trays delivered to her room. “They served us a salad without dressing. And everything else is also dry. Life is too hard.
His comments provoked many reactions online, some indignant. "I stayed in the hospital for a week with my mother and I did not complain, I ate bread and cheese," retorted a user on Twitter. Another posted images of people visibly living in a poor country and queuing up to drink water.
Among the establishments requisitioned for quarantine is the Al-Kout Beach Hotel, which boasts of being an "elegant property offering direct access to a beautiful private beach".
Too much time cleaning a coffee stain
In a video, a Kuwaiti man complains about his luggage which did not arrive at his hotel room, which he describes as small with "the bed glued to the cupboard". In another, a woman says that the meat served has "too much fat" while another judge that the room service takes "too long to clean a stain of coffee on the sofa".
Outside luxury hotels, Kuwait has stepped up strict measures to contain the pandemic and more than 100 people have been prosecuted for violating the rules of containment. Violators risk up to six months in prison or a fine of 10,000 dinars (almost 30,000 euros). Anyone found guilty of intentionally spreading the virus can be sentenced to 10 years in prison and a fine of 30,000 dinars (around 88,000 euros).
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