Dubai Police officially announced the closure of the traditional service centers providing eight basic traffic services, including payment of traffic violations, requesting a traffic accident report without injuries, issuance of a traffic accident loss allowance, request for payment of the amount of traffic violations (credit card) , Traffic accident report against unknown, the certificate of traffic clearance, traffic violations, and the provision of such services through smart and electronic channels only, such as the application of Dubai Police on mobile phones, and its website on the Internet, starting from next April.
Brigadier General Sheikh Mohammed Abdullah Al Mualla, Director General of Excellence and Leadership, said: "This move comes within the framework of the Intelligent Transformation Strategy for Dubai Police Services, which aims to facilitate the provision of services to Dubai Police customers, As they will be completely discontinued by hand in the traditional way through the centers of happy dealers, both in the General Directorate of Traffic or police stations.
He added that the services that will be stopped are the request for a traffic accident report without injuries, the loss of a traffic accident report, the payment of traffic violations, the payment of the amount of traffic violations (credit card), the traffic accident certificate, the traffic accident report against unknown persons, And revealed traffic violations.
General Manager of the Department of Artificial Intelligence Brigadier Khalid Nasser Al-Razzouqi said that all the services that will be stopped are available on a large number of smart channels provided by Dubai Police, whether via the internet or smart services on mobile phones, money exchangers, , And others.
He pointed out that the decision was carefully studied during the last phase of the smart transformation. The statistics show that the penetration rate of services provided through the website and smart applications exceeded 80% last year, out of a total of 2 million transactions executed by Dubai Police, Different departments, pointing out that there is a marketing plan for services that will be sufficient to implement through smart applications.
The head of the Council of Police Stations, Director of Al Barsha Center Brigadier Abdul Rahim Shafi 'said that there are nine traffic service centers available in the police stations, which provided these services manually, but will stop from the beginning of next April to provide them, noting that this will alleviate a lot of the burden, The need to move to centers and search for positions, and other burdens that will not be borne by the client in the future in light of his ability to collect his services via his phone or through another smart channel.
Deputy Director General of Traffic Department Colonel Juma Bin Suwaidan said that the next phase of the smart transformation will include the discontinuation of the provision of a new package of traffic services through the service centers in July next is the request for smart reservation, payment of vehicle reservation allowance, Traffic (checks), and decommissioning vehicle booking.
Services that will be stopped are available on a large number of Dubai Smart Police channels.