Retirement information 　　The
　　elderly dining table has not yet been resolved to serve the three meals a day for the elderly living alone.

[Realistic Challenges] The old-age care institutions cannot deliver meals, and the elderly living alone or in empty nests have difficulty eating

　　[Coping Strategies] The community coordinated the dining halls of surrounding units to deliver meals to the elderly, and volunteers helped the elderly buy rice and vegetables

　　During the prevention and control of the New Coronary Pneumonia epidemic, the elder care service station cannot provide food delivery services for the elderly in the community due to closed management. How to solve three meals a day for elderly people living alone or empty nest in Beijing? During the period when the "senior dining table" was temporarily suspended, how did the community find another way to solve the dining problem of the elderly at home?

　　Seniors living alone have trouble eating three meals a day

　　Coordinate the delivery of meals in the surrounding canteens

　　"Thank you for taking care of such a long time, but it solves my big problem of eating!" Uncle Guo, who lives in Panjiayuan Nanli Community, Panjiayuan Street, Chaoyang District, told the community staff. Uncle Guo is 90 years old, his children are abroad, and his family’s nanny returns home to visit relatives during the Spring Festival. Because of the epidemic, he cannot return to Beijing. After learning the situation, Panjiayuan Nanli community staff contacted the General Affairs Department of the Cancer Hospital of the Chinese Academy of Medical Sciences. After consultation, the canteen staff of the hospital delivered meals to Uncle Guo every day to solve the problem of difficulty in eating for the elderly during the outbreak.

　　Panjiayuan Nanli community staff are very concerned about the elderly and solitary elderly in the community. They often call to ask the elderly’s needs, and contact the community cleaning staff to come to the house to clean the elderly regularly. Community staff will often knock on the door to greet the elderly to ensure the safety of the elderly in the community.

　　During the epidemic prevention and control period, in addition to contacting the social units within the jurisdiction to provide meals for the elderly and solitary seniors with limited mobility, the staff of the community committee of Huaweixili Community in Panjiayuan Street turned into "deliverers" to provide meals for the elderly in the jurisdiction On-site service. Every day near noon, Zhao Weiqing, a staff member of Huaxi Second Community, will wait for a special takeaway at the door of the community. This is a lunch for two elderly people in Building 41 in the community. The older couple living alone are older and have limited mobility. During the epidemic prevention and control period, the elderly ordered lunch for the elderly every day. However, due to the closed management in the community, the food delivery staff could not enter the community. Zhao Weiqing became a "handover bar" and was responsible for delivering meals to the old couple every day. . Zhao Weiqing didn't care about eating by herself. She always sent the hot meals upstairs as soon as possible. Only two elderly people could eat.

　　Empty nest old people buy rice to buy food into a problem

　　Community volunteers help errands

　　Auntie Ni and her wife, who live in Building 9 of Guanhu International Community, Dongfeng District, Chaoyang District, are empty nesters in the community. Both children work abroad. The year before last, Aunt Ni's wife had physical problems, so that she could not take care of herself. After the community implemented closed-end management, the nanny could not come back, and his wife could not be separated from others. Buying rice and vegetables became Aunt Ni's problem.

　　It is understood that the Sunshine Love Mutual Aid Society is a volunteer team for elderly care services in Guanhu International Community, all members of which are from community residents. Since 2018, under the guidance of the community, the volunteers of the mutual aid society have formed support pairs with more than 20 empty nest elderly in the community, and have entered the household more than 120 times, sending care and help to the empty nest elderly in the community. . During the epidemic prevention and control period, mutual aid agencies took the initiative to provide support to the empty nest elderly within their ability, so that they could feel the spring-like warmth of the community big family.

　　In the community, Aunt Ni’s family still has a lot of this situation. After understanding the situation, the community has timely connected with the volunteer team, the community vegetable express and the supermarket. Some volunteers deliver food for the elderly, and some directly They are delivered to you by the vegetable train and supermarket staff. For the elderly who are isolated and observed at home, the social workers directly connect and provide services according to their own packages.

　　Pension station to buy food

　　Social worker relay service

　　Deng Yu, general manager of Beijing Jiafuning Jujia Pension Service Co., Ltd., said that the elderly station is preparing to restore the elderly meal service. Relevant regulations must be strictly implemented."

　　In the days when the retirement station is waiting for resumption of work, some "old customers" who often come to the station have long been unable to wait. Deng Yu said that in order to ensure that the elderly can be restored to the meal, most of the staff in the pension station have returned to work. In order to meet the needs of the elderly, on the one hand, the pension station is expanding its online business, on the one hand, it is also preparing for the physical store to resume work, and providing more quality services for the elderly.

　　In the post station of Nanlidong District, Donghuashi Street, Dongcheng District, staff are on duty every day to answer the calls from the elderly and help the elderly to buy daily necessities and food. Because the community adopts closed management, the things bought on behalf of the community can only be sent to the entrance and exit of the community, and the social workers will complete the final delivery. When the post in Nanli East District is open for business, it will also provide Ba Duan Jin, health knowledge lectures and English courses for the elderly. After the post was suspended, these courses were moved online, and each lesson received hundreds of views.

　　It is understood that many community nursing stations and elderly dining tables in Chaoyang District and Changping District are actively preparing to resume business. A number of persons in charge of senior care stations all said that in the case of strict implementation of epidemic prevention standards, staff training should be done in advance to provide better care for the elderly.

　　Government subsidies

　　Home care services such as elderly meals can be properly restored

　　During the closed management period, the cost of human resources, quarantine and observation, the cost of epidemic prevention materials, and the cost of purchasing living materials for pension institutions increased. Compared with the same period last year, the overall operating costs and expenditures of the elderly care service institutions in this city increased by about 20%, and the income decreased by about 20%.

　　In response to the current operational difficulties of pension service agencies, the Civil Affairs Bureau and the Municipal Finance Bureau jointly issued the "Notice on Response to the Impact of the Epidemic Situation to Promote the Sustainable and Healthy Development of Pension Service Agencies" to provide subsidies for community pension service stations. The subsidy standard is : For urban community old-age service stations and rural happy old-age stations that have been operated by the Civil Affairs Bureau, the temporary care for the elderly and the closed management in accordance with government requirements have been accepted. At the same time as the subsidy of 500 yuan, the subsidy will be given at the standard of 20,000 yuan and 10,000 yuan per month respectively. The post will be subsidized according to the monthly standard of 20,000 yuan and 10,000 yuan respectively.

　　In addition, the "Notice on Adjusting and Optimizing the Prevention and Control Measures for Normalized Epidemic Situations of Elderly Care Service Agencies", which was also released, clearly stated that the old-age service station can moderately restore some home-based old-age service such as elderly meals. Starting from May 18th, Beijing's old-age service agencies have entered the "normalization" stage of epidemic prevention and control. They will moderately restore community old-age service stations to carry out home-based old-age services, giving priority to meeting the needs of the elderly in need of care. The opened post will continue to suspend door-to-door services and organize gathering activities such as centralized dining, mahjong, dancing, lectures, etc., but can provide "contactless" services by referring to the requirements of community prevention and control management of express delivery, takeout and other personnel.

　　Text / Mu Qing

　　Picture/Provided by Panjiayuan Sub-district and Dongfeng District Office