New pneumonia Consider strengthening consultation counter system Ministry of Health, Labor and Welfare January 31, 18:28
The Ministry of Health, Labor and Welfare has established a consultation service for new coronaviruses.The number of consultations handled over the past three days has reached 650 and is expected to increase in the future, so the Ministry of Health, Labor and Welfare will consider strengthening the system by increasing the number of lines It was decided.
Since the infection with the new coronavirus has been confirmed successively in Japan since 16th of this month, the Ministry of Health, Labor and Welfare has set up a consultation service on the evening of 28th of this month, and staff members with medical qualifications can consult by telephone. You.
According to the Ministry of Health, Labor and Welfare, there were 650 consultations corresponding to the three days up to the 30th, and it was enough to go to the health center and did not get the response, and whether the measures to prevent infection are the same as influenza etc. Means that it is diverse.
In addition, the number of consultations that could not be handled due to the limited number of telephone lines is expected to increase, and the number is expected to increase in the future, so the Ministry of Health, Labor and Welfare is considering strengthening the system by increasing the number of lines.
The Ministry of Health, Labor and Welfare says, `` There are situations where information is confusing where people who are worried should consult, and we would like to establish a system that can respond properly so that appropriate measures can be taken. '' .
Call centers established by multiple local governments
In addition to the Ministry of Health, Labor and Welfare, a new call center has been set up to respond to consultations on pneumonia caused by the new coronavirus. To date, there have been several local governments such as Tokyo, Osaka, and Kanagawa.
In addition, some local governments have called for consultation with health departments or departments that have been consulting on infectious diseases.
In addition, some Ministry of Health, Labor and Welfare and local governments have posted Q & A on the homepage, which summarizes the symptoms, incubation period, and preventive measures known so far about the new coronavirus, and some are working to resolve questions and anxiety. .