Trouble with local government business system Affects municipalities nationwide on December 5 at 12:23
The business system provided by the information processing company in Tokyo for local governments has been in trouble since 4th, affecting 50 cities, towns and villages nationwide. There is no prospect of recovery.
Of these, in Nakano-ku, Tokyo, it is no longer possible to issue family register certificates such as family register copies, and birth registrations and marriage registrations cannot be registered in the system and are only received.
In addition, we cannot read homepage of ward, and we take measures such as disseminating information through SNS such as Twitter and arranging a lot of information staff.
A man in his 60s in Nerima said, “Because the permanent register is Nakano-ku, I took a break from work and got a copy of the family register.
Mr. Masanori Enomoto, Director of the Family Register Residents Division in Nakano-ku, says, “I feel sorry for the impact on the residents' service. I want to take measures to minimize the impact on the residents.”
According to “Nippon Electronic Calculation” in Chiyoda-ku, Tokyo, which provides the system, a server system malfunctioned around 11:00 am on the 4th, and so far there is no prospect of recovery.
Influenced by Urayasu and Tomisato City Halls in Chiba Prefecture
In Chiba Prefecture, work is hindered at Urayasu and Tomisato City Halls.
According to Urayasu City, at around 11:00 am on the 4th, after the Internet in the city hall is not connected, the reservation system for 32 public facilities such as sports facilities and public halls in the city can no longer be used. The state that cannot be continued.
In addition, the Tomisato City Hall is no longer able to issue resident's certificates or seal certificates from around the same time, and some of the work resumed from around 3 pm on the 4th by using the backup server in the government building. It means that you can't go through the procedures for moving in.