59 million dirhams is the size of the "saving" in 2019

408 million dirhams, the cumulative savings of the Dubai Government Support Services Center over 12 years

  • The "Center" manages a budget of more than 500 million dirhams. Archives

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The Support Services Center, affiliated to the Department of Finance of the Government of Dubai, announced a saving of 59 million dirhams in favor of the government during the year 2019, so that the cumulative savings the center achieved for the government of Dubai over 12 years reached 408 million dirhams, in light of the center’s continued provision of services High quality for several government agencies in the Emirate of Dubai.

The Deputy Director General of the Department of Finance of the Government of Dubai, Mohammed Hamad Al Shehhi, said in a statement yesterday that “the center has achieved total savings for the Dubai government over the past 12 years amounting to 408 million dirhams, and that the recorded savings for the government in the last year alone amounted to 59 million dirhams, an increase of 17% for the year 2018 », affirming the support services center’s keenness to continue in the process of leadership and excellence.

Common procurement

In October of last year, the Executive Council of the Emirate of Dubai approved the Dubai Government's joint procurement project, presented by the Finance Department, with the aim of applying the principle of joint procurement to a group of public government procurement. The Support Services Center was tasked with leading the implementation of the program called "Sharek", which focuses on common procurement for the seven major government agencies. This step came in order to benefit from the experience of the Support Services Center, to achieve more savings for the Dubai government.

For his part, Director of the Support Services Center of the Government of Dubai, Mubarak Ahmed Al Shamsi, affirmed that the joint government procurement project aims to conclude joint contracts to achieve savings, while maintaining a balanced economic impact and taking into account the interests of small and medium-sized enterprises, while ensuring the implementation of the procurement process in the shortest possible period. Without hindering the internal operations of government agencies, and harmonizing procurement criteria between the various agencies, while maintaining their flexibility and independence.

4 areas

It is expected that the "Sharek" project will advance in four main areas in government procurement processes, in order to achieve the desired goals. These areas include, according to Al-Shamsi, the drafting of joint framework agreements for the selected groups, through unifying the efforts of the partner agencies, the generalization of benefits to all government agencies, the participation of users and procurement staff from the authorities to unify requests, procurement strategies and award recommendations for common groups, and the role of the Support Services Center in leading the coordination of the program Joint procurement, building procurement capabilities at the level of government agencies in Dubai, as well as forming technical and commercial committees for common groups that represent the main government agencies.

Al Shamsi stressed that this project will not have any impact on many aspects of government procurement, such as the procedures for preparing the operational, capital and salaries budget, operational procurement procedures, the organizational structure of contract and procurement departments and other departments, and the information technology systems currently applied.

An innovative model

He pointed out that the center pursues an innovative and unique business model that is unparalleled in the country and a precedent in the region, which is the provision of personnel, salaries, financial, accounts and procurement services to emerging, small and medium government entities, based on a methodology based on the principle of one point of contact, pointing to the continued success of The center seeks to consolidate the values ​​of rational spending of public money, by taking care of personnel affairs, salaries, procurement and financial affairs on behalf of its clients, and providing a wider space for them to focus on and develop their main business and improve the performance of their operations.

Al Shamsi added that the number of government agencies served by the center increased by the end of 2019 to 30, and that the center, which manages a budget of more than 500 million dirhams for the benefit of these bodies, achieved revenues last year that exceeded 13.6 million dirhams, and came in return for the professional fees provided to government agencies The beneficiary, while the total savings in the workforce of the entities served by the center reached 127 employees.

The Support Services Center completed 23,000 transactions in 2019, indicating the continued interest in outsourcing institutional support services to emerging, small and medium government entities.

How the center works

The Director of the Support Services Center in the Government of Dubai, Mubarak Ahmed Al Shamsi, said that “the center’s work mechanism is based on shared services between it and the parties it serves,” explaining that the center “cares about the executive side in providing services, and leaves the authorities free to make purchasing decisions, and to determine the type of purchases and destinations Supply, and that he acts on her behalf in the implementation of the procurement process and handles its details and procedures ». He pointed out that the center followed one of the best international practices applied in the field of support services, which is the "joint services initiative", within the framework of the innovation policy pursued by the center under the umbrella of the Department of Finance, stressing that the center had the leadership in its application at the level of the UAE.

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