Sumitomo Mitsui Banking Co., Ltd. Store counter procedure reservation system due to new corona measures 12:43 on July 6
As a measure against infectious diseases of the new coronavirus, major financial institutions have begun to make reservations at the window of the store.
Since the 6th, Sumitomo Mitsui Banking has adopted a reservation system for procedures such as address change and account opening at 426 locations, which are almost all in Japan.
In an effort to give priority to customers who made reservations via the Internet, at stores in Shibuya-ku, Tokyo, customers who made reservations proceeded with the procedure at the counter without waiting.
In order to avoid having to wait in the store for a long time, we will notify you by e-mail in the future until the order is accepted.
For the time being, it means that we will correspond even if there is no reservation, but in the future we are considering making a reservation system completely except for transfers etc.
A man who visited the store said, "I think the bank is always crowded, so I would like to use it next time."
In addition, Naoki Tamura, Managing Director of Sumitomo Mitsui Banking Corporation, said, "There is a possibility that the second wave of the new coronavirus will come, so I would like to work on spreading it as a new way of using banks."
Reservation system is being adopted to reduce the risk of infection due to congestion at some of the government offices and theme parks.