China News Service, April 7th, according to the Civil Aviation Administration website, on April 7, the Civil Aviation Administration issued a notice on further strengthening the price management of international air transport during the epidemic, requiring further regulation of the order of the international air transport market during the epidemic to ensure international aviation Transportation prices (hereinafter referred to as international freight rates) are stable and orderly, and effectively protect the legitimate rights and interests of passengers and cargo owners.
The notice requires airlines to firmly establish the concept of "true service", effectively fulfill their main responsibilities, further expand direct sales channels, strictly implement international freight rates policies, strictly implement relevant regulations such as clear price marking, and announce international freight rates in a timely, accurate and comprehensive manner. At the same time, we must strengthen the management of sales channels, urge OTA platforms and sales agency companies to strictly implement relevant policies, and strictly handle OTA platforms and sales agency companies that violate operations.
All OTA platforms and sales agency companies must strictly implement the international tariff policy, and must not tamper with the international freight rates and applicable conditions announced by airlines. The OTA platform should urge the sales agency companies on the platform to strictly implement the relevant policies. Sales agency enterprises should deal with it strictly.
The notice emphasizes that the regional administrations of civil aviation should strengthen the supervision and inspection of international freight rates, and deal with violations of prices and laws in accordance with the "Civil Aviation Industry Credit Management Measures (Trial)"; China Civil Aviation Information Network Co., Ltd. should strengthen the reservation System management, timely intervention and handling of abnormal booking accounts and booking instructions; China Air Transport Association should strengthen the management of member sales agency enterprises, strengthen industry self-discipline, and strictly deal with illegal operation of sales agency enterprises.
The Civil Aviation Administration reminds the majority of passengers and cargo owners to choose regular channels to purchase air tickets or consignment of goods, and keep the relevant certificates to avoid being deceived. Passengers and cargo owners who find that prices are in violation of laws and regulations may promptly report to the relevant state departments in accordance with the regulations.