Parcel deliveries raise more and more questions

• Travel restrictions have caused an increase in online commerce.
• The deliverers and preparers find themselves in contact with other people and this worries them.
• The government delivers several contradictory speeches on the subject of the continuation of activity.

The deliverers, forgotten about the confinement linked to the coronavirus? While French travel has been restricted to the minimum for the past three days, many consumers have decided to turn to online commerce for their purchases. Whether it be food, video games or books, demand is increasing sharply. "Since the intervention of Emmanuel Macron on Thursday evening, our online sales have been multiplied by 2.5 on Fnac.com and by 2 on Darty.com. On Tuesday, we recorded a record 63,000 orders, ”Olivier Garcia, product director of the Fnac Darty group, told AFP. Same story at CDiscount: "Sales of video games, consoles, games are increasing very sharply".

While some may be delighted with his figures, others admit their concern rather. These include deliverers contracted out by logistics giants like Amazon. On Twitter, one of them wonders publicly about the health conditions of his work: “I have to deliver 87 customers during the day, touch 87 intercoms, doors, lights. Macron has forgotten us (…) I walk from home to home I can be a transmitter of the virus. After all who knows? I may be a carrier and forward it to each of my stops ”. An American study - the results of which have yet to be evaluated - shows that the virus can survive for hours or even days on surfaces such as cardboard or steel.

Hi, I'm an Amazon delivery boy, I don't have the right to go see my family, my friends. However I have to deliver 87 customers during the day, touch 87 intercom, door, light. Macron forgot us. MADE TOUR PLEASE # COVID2019 #ConfinementGeneral pic.twitter.com/sqHfZoJrr3

I had gloves delivered by an Amazon delivery man who himself was not wearing #paradoxe gloves

"Stop looking at your navel"

"My spouse is an Amazon delivery man, but it's not cool for them, many place orders without worrying about them ... Like many, they have no protection, it's very nice," comments another internet user. Others call for consumer citizenship: “Think about the scale of the consequences of your actions. Stop looking at your navel, thinking that the world is spinning in it. Stop being monsters of selfishness and cynicism. ”

"I agree to deliver hospitals, pharmacies, explains Julien, delivery man in Provence. But delivering a pillow or a video game console, I don't really see the urgency at the moment. In addition, commercial sites advertise guaranteed delivery, and that puts pressure on us. Consumption should be put in brackets. Potentially, we take a risk, like the cashiers, like those who continue to welcome the public. I don't touch doors, I wash my hands a lot. People are not happy because I don't go up there. "

Same nervousness for Franck, factor. “We open and touch the doors, the mailboxes. We have contacts with customers, for a registered or for a package. So we are putting our lives in danger. La Poste does not provide gloves or masks and denies our right of withdrawal ”.

In warehouses where packages ordered online are centralized, it is the same anxiety. Illustration at Amazon, which has 20 logistics sites, including 6 large distribution centers in France: according to Julien Vincent, union delegate CFDT, two employees with symptoms of coronavirus have been put on sick leave at the Montélimar distribution center, and five to that of Amiens, without management taking any specific action.

Right of withdrawal or "defeatism"?

According to the CGT and the CFDT, 40% of employees on permanent contracts at the Amazon center in Montélimar have exercised their right of withdrawal or declutched. And a hundred employees walked out in that of Douai, according to several unions. The company claims to have implemented “strict sanitary measures”, such as hand washing and safety distances.

"We have strengthened the cleaning of all facilities around the world, including regular disinfection of all door handles, stair railings, elevator buttons, lockers and touch screens," Amazon said in a statement. . The company also ensures "to ensure that social distance measures are applied, such as staggered breaks to reduce the number of people gathering in catering spaces". But according to Julien Vincent, interviewed by AFP, it is "impossible to implement" all these measures, "otherwise we can not work". “In certain places, it is impossible to keep safe distances, especially in the locker rooms. They added an additional break so that there were not too many in the break room, but the three breaks are linked without cleaning the premises, ”adds Guillaume Reynaud, CGT secretary of Amazon Montélimar.

The subject went back to the government. Asked this Thursday to find out if it was normal for employees not to be paid if they exercised their right of withdrawal for health reasons, Bruno Le Maire said at the microphone of France Inter that "these pressures are unacceptable and we will do it know at Amazon ". But on this subject, the executive is not necessarily on the same line. Interviewed on LCI, the Minister of Labor, Muriel Pénicaud, was therefore very critical of the call by the Confederation of Crafts and Small Building Companies (Capeb) to stop non-urgent work: "When a union boss says to companies "stop going to work" (...), that is defeatism. We need everyone on deck, of course with precautions (…) There are solutions to protect employees ”. For Jean-Christophe Leroy, elected CGT of La Redoute interviewed by Le Monde , the current epidemic perfectly illustrates the differences in treatment between social classes: "We, the workers, we are told:" Go to work! " [in the field], while managers work from home. "

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• Coronavirus
• Covid 19
• Containment
• Economy
• Amazon
• Delivery