At present, the situation of epidemic prevention and control is showing a positive trend, and various regions and industries have accelerated the pace of resumption of work and production. For Internet companies, remote online work has become the preferred mode for resumption of work and production. At the same time, each enterprise also made full use of its own technical advantages and opened up platform resources to help upstream and downstream and related enterprises resume normal operations as soon as possible.
Be prepared to stay safe
"As an industry-leading Internet culture and entertainment industry group, we have been implementing the principle of" remote to remote "to resume work. In fact, we have resumed work since February 3, but we use a remote office model. "Lin Congyu, senior vice president of human resources management of Perfect World, said in an interview with the Economic Daily reporter that as of February 29, the company's return to work rate was close to 100%.
According to Lin Qingyu, according to the business characteristics of each sector, the company's remote office departments still maintain online office methods. If there is a special reason to return to the company for processing, try to deal with it as quickly as possible, and leave immediately after the event.
Lin Congyu said that in order to improve the office efficiency of employees, Perfect World has adopted industry-leading security architecture and VPN dual solutions to meet the needs of remote offices. In terms of processes, it has strengthened communication mechanisms, such as establishing work groups and promoting video conferences. 2. Improve the system of "Daily" report (Daily) report (daily morning meeting report work plan, evening report work progress and results), etc., and strive to improve communication efficiency, so that every link of the project process is synchronized in real time.
"Given the requirements of special types of work such as program development, some employees do need to work in the company, and there are about 400 people in these key positions." Lin Congyu said that for this part of the company, the company adopts the principle of "wrong peaks can shift peaks." AB class way.
The top 100 Internet companies gathered in science and technology also adhere to similar ideas. They organized all employees to work "on-line" according to the flexible working conditions of enterprises in the Internet industry. At the same time, the "Daily Workload Checking Customization" and "Daily Reporting System" were enabled, and a VPN account was opened to support remote office work. Wang Haibin, CEO of Qiju Technology, said that the company has released "Information Manual on Prevention and Control of New Coronaviruses" and "Emergency Plan" to guide employees' scientific protection. At the same time, a large number of masks, alcohol and other protective materials were purchased to increase the killing of office areas. The company has also established employee health records to ensure that employee dynamics are documented and traceable.
Instant communication and collaboration
Beijing citizen Ms. Yu works for Beijing BYTE Beat Technology Co., Ltd. (the parent company of Today's Headlines and Douyin). As early as January 27, she returned to work via telecommuting.
"We have long been accustomed to working remotely online. For us, the efficiency of working from home is not much different from the company. The only difference is that for the first time we have more than 50,000 people working from home."
More than 50,000 people work from home at the same time, but also have to ensure that the work efficiency is not reduced, the byte beating relies on "flying books." It is understood that Feishu is an office suite product independently developed by BYTE, which can realize various office functions such as file sharing, audio and video conferencing.
Xie Xin, the vice president of BYTE and the person in charge of Feishu said that in order to do a good job of epidemic prevention and control, Feishu has also stepped up the development of some new features, including "health reporting" and "online office". Among them, the "health report" function can not only provide data collection services, but also connect machine voice equipment to remind employees to fill in health information daily. If someone does not fill it in time, the voice device will repeatedly remind and rush to remind. "Online Office" can highly simulate the office environment through real-time voice function. After the "Online Office" function is turned on, members of the same team can communicate at any time by voice, which greatly improves the communication efficiency of remote office.
On February 24, Feishu announced that it was open to all enterprises and organizations in the country free of charge, helping companies cope with current difficulties and helping companies to resume work remotely. At present, many companies have used flying books.
In addition to byte beating, another company, Alibaba's Dingguo, also launched online services. Diaoding released the “Class at Home” plan on January 25, and also launched a home office guide and employee health. On January 29, to meet the online office needs of corporate organizations, education, medical and government agencies, Dingding urgently developed employees The health function makes the organization management online and digitized to a higher degree; Dingding also opened the video conference function for 100 people free of charge, and opened a full set of home office systems to 10 million companies for free, helping enterprises speed up work and resume production.
Enabling industrial chain to resume work
Recently, many localities have introduced policies to encourage recruitment and help employment, and many companies have started to recruit.
The reporter learned from Meicai.com, an online fresh e-commerce platform, that during the epidemic, Meicai.com released recruitment information and recruited 6,000 drivers and 4,000 warehouse sorters for 40 cities across the country. At the same time, the company will continue to carry out the "Spring Breeze Plan", recruiting 3,000 employees in the fields of technology and commerce for fresh graduates nationwide.
Liu Jun, chief human resources officer of Meicai.com, said that affected by the epidemic, household food distribution showed a rapid increase in the number of users and a concentrated outbreak of consumer demand. The latest data from Meicai.com shows that in the past week, the number of registered households / individuals in Meicai Mall increased by 400% year-on-year, and the number of users who placed orders increased by 500% year-on-year. In response to this situation, Meicai.com has strengthened manpower deployment and called on employees to return to work as soon as possible. In addition, the platform has urgently recruited 2,500 warehouse logistics employees to cope with the pressure.
Affected by the epidemic, offline training has basically stalled. In order to help offline training institutions better transform online services, iLearning Education Group organized more than 800 teachers, 460 production research engineers, and 500 customer operation support staff on January 23. After struggling overnight, they launched a live streaming platform with easy operation, rich functions and rich interaction on January 31, and they were fully open to the education and training industry. Li Chuan, President of Ai Learning Group, said: "Before the epidemic ended, all cooperative institutions can use the Ai learning online platform for free. At present, the platform has helped more than 10,000 education and training institutions successfully transform online."
Offline mobile phone stores have recently encountered difficulties. Xiang Changfeng, co-founder and vice president of the second-hand trading platform "Zhuanzhuan", said: "From February 1st, we have maintained high-frequency communication with larger channel vendors and suppliers on the platform. We understand that upstream and downstream After small and medium-sized merchants are generally facing shortages of supplies and tight funds, 'Zhuanzhuan' and its B2B second-hand trading platform 'Purchasing Man' quickly introduced a series of new rules to help businesses resume work and resume production. ”(Economic Daily China (Economic reporter Liu Chunmuyang)