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EDQ died on January 1, 2020 in Arrecife (Las Palmas) at 79 years of age. However, the official responsible for recording the date of his death, apparently, did not update the year and noted on January 2, 2019. And Social Security, observing that according to these data the deceased person had continued to charge for a year his pension proceeded, without informing the family or verifying that the dates were correct , to withdraw the approximately 12,000 euros to which the annual retirement benefit amounted.

« It is confiscatory. We were not informed of anything or asked if the data was correct, and we were only aware of the withdrawal when the bank informed us of the enormous discovery, ”they explain from the family. And it is that in addition to the grievance that involves the withdrawal of the 12,000 euros in an incorrect way, the provision occurred despite the fact that the account did not have enough balance to deal with it, which did not prevent Social Security from demanding the funds causing a remarkable discovery. "It is not only that they have withdrawn the 12,000 euros, it is also going to generate an additional expense to cover the bank's commission," they add.

After knowing the error, the family went to the Social Security office of Arrecife to expose the situation and demand an immediate solution. But the only thing that was allowed was to register a document explaining the situation and asking for both the return of the withdrawn funds and compensation for the bank charges derived.

Given the offense generated and the implausibility of the situation, the family hoped that at least the funds would be restored quickly. The reality, however, is that not only have they not received the income of about 12,000 euros but that Social Security now refers them to the Ministry of Justice since, he says, the responsibility in the erroneous registration of the date is of this Department.

New account for the widow and claims

As a result, they have been forced to open a new account to prevent the widow of the deceased from being harmed . She also appears as the holder of the account in which Social Security generated the overdraft, and they fear that if their widow's pension is domiciled there, the bank can keep a good part to compensate for the red numbers as well as the commission.

Therefore, the family of the deceased has already begun to consult what are the options to which they can go so that the Social Security, the Ministry of Justice or the competent department can correct and compensate the grievances generated, and do not rule out having to end up in the judicial route with the consequent increase in expenses.

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