Cancellation of franchise store "Return to shorter working hours" Filed by former store owner of Seven at 16:15 on February 12
A former owner of a Seven-Eleven store in Osaka, Higashi-Osaka, who voluntarily stopped working 24 hours a day, canceled the franchise store contract from the headquarters due to a large number of customer complaints. It is unfair to return. "And filed a lawsuit seeking compensation.
The trial was filed by Mr. Minatoshi Matsumoto, the owner of a Seven-Eleven store in Higashi-Osaka, who decided to shorten business hours in February last year due to a shortage of workers.
In December of last year, Mr. Matsumoto was canceled by the headquarters Seven-Eleven Japan on the grounds that "there were many complaints from customers and his brand image was hurt."
Mr. Matsumoto has filed a provisional action seeking confirmation from the headquarters and delivery of products to the headquarters, saying that there is no fact that the brand image has been damaged, but in a formal trial filed in the Osaka District Court on the 12th, In addition, we are seeking compensation for damages of 970,000 yen due to leave of absence.
Mr. Matsumoto insists that it is a remorse for shortening business hours and says, `` I want to settle the owner in search of shortened hours quickly in a trial so that the cancellation of the contract will not be used as a threatening complaint '' .
On the other hand, Seven-Eleven Japan has also filed a provisional disposition, arguing that cancellation of the contract and shortening of business hours are not relevant, and is asking Matsumoto to surrender the store.
Seven-Eleven Japan states, "We are currently seeking the court's judgment in the preliminary provisional action and will not make any assertions or opinions."