«Economy»: «Invoice» a prerequisite for intervention in the sacrifice sacrifices

The Ministry of Economy stressed that buying consumers for sacrifices without bills makes it their responsibility to purchase them.

She pointed out to «Emirates Today» that the intervention to preserve the rights of consumers, in the event of any defects in the sacrifice or unjustified exaggeration in the price, requires the existence of an official invoice dated, calling on consumers to buy from the official markets subject to the control of the parties concerned.

Consumers confirmed to Al-Itamar Al-Youm that the merchants refused to issue purchase invoices, claiming that the bills are binding only in outlets and shops.

Consumer complaints

In detail, the consumer Ahmad al-Kathiri said he bought a sacrifice from a merchant, but he did not receive an official invoice, pointing out that he wanted to return the sacrifice after discovering that the price was exaggerated, but the merchant refused, prompting him to file a complaint with the competent authority,

Requested the official invoice, a condition to prove the integrity of the purchase procedure, and as a result, was unable to return the sacrifice.

In turn, the consumer Mustafa Ayed, said that the sacrificial animal invoked the overcrowding, so as not to issue an official invoice includes the data of the sacrifice he bought and paid the full price.

Ayed stressed that he was concerned about the presence of a defect in the sacrifice, which he did not notice, forcing him to return or replace it, pointing to the experience of the previous exposure to his friend, was unable to return a sacrifice showing her illness, the absence of an official invoice.

The consumer Reza Hayyan, pointed out that the merchant refused to issue an official invoice, on the pretext that the bills are recognized only in the outlets and cooperative societies and shops, and not mandatory for traders sacrifice.

In the same context, consumer Mohammed al-Maliki said he bought a sacrifice from a friend's farm that told him there was no need to get an official bill and that there was flexibility to replace even after a period of purchase. "Nevertheless, Need to replace the sacrifice, due to illness or defect ».

Trader

Rajiv Nakara, a livestock trader, said there was too much congestion and consumers' unwillingness to wait for long periods of time to get bills could be a reason not to issue them at times.

A commitment by most traders to issue bills.

As for the sacrificial animal, some consumers buy the sacrifices from small local farms, whose owners do not have official bills, pointing out that this is a small percentage that can not be measured.

Official invoice

The Director of the Department of Consumer Protection at the Ministry of Economy, Dr. Hashim Al-Naimi, stressed the necessity of traders to give consumers official invoices dated when buying sacrifices, including all data, including: the name of the merchant, the date of purchase, and the price of the sacrifice.

He said that the failure to grant the merchant bills of purchase for consumers, exposing him to fines up to 100 thousand dirhams.

Al-Nuaimi warned consumers that buying sacrificial animals without bills makes it their responsibility to purchase them. He pointed out that the intervention to preserve the rights of consumers in the event of any defects in the sacrifice or in the case of unjustified exaggeration in price or other,

Al-Naimi also called on consumers to commit to buying from the official markets controlled by the concerned parties and to resorting to municipalities in the official markets in case of any unjustified price complaints or refusing to give consumers purchase bills.

He stressed the importance of activating the initiative «Consumer Controller» launched by the Ministry of Economy earlier, in order to activate the role of consumers in the control, by tracking market variables, and report any irregularities suspected of presence at the outlets and dealers.

He said that the initiative is working to develop the role of the consumer from mere complaint to an active partnership to support the stability of markets, monitoring and reporting irregularities to be dealt with.

Sea: The purchase bill is a joint responsibility between the merchant and the consumer

Ibrahim Al-Bahr, the expert on retail trade, stressed the necessity of consumer insistence on obtaining an official invoice containing the main information about the purchase process, and the same sacrifice, stressing that the responsibility lies with the consumer as well as the merchant only.

Al-Bahr asked consumers to complain to the local authorities in case the merchant refused to give the consumer the purchase bill. He pointed out that obtaining an official invoice is a necessary and indispensable process and a basic guarantee for the possibility of replacing or returning the item. , But they could not return it to the merchant, and refund their money, due to the lack of an invoice. "Small farm owners may sell without official bills because they are not professional traders in the full sense, and their sales do not exceed 20 percent of the total sales of sacrifice," he said.