Dubai Smart City has recently identified 43 services that can be developed using artificial intelligence techniques in government institutions according to the Dubai Artificial Intelligence Roadmap. Seven initiatives have been completed, two initiatives have already been launched and five are being tested. Other initiatives, with different institutions in the emirate.

He pointed out to Emirates Today that one of the two initiatives launched for users on smart protection for consumers is affiliated to Dubai Economic Zone, while the second includes the service of Mahboob, part of the Dubai Roads and Transport Authority (RTA).

road map

"The Artificial Intelligence Laboratory has been launched since 2017, and so we set up a road map in the same year, in cooperation with our strategic partners, to move forward in making the difference," said Hessa Al Balushi, Director of Intelligent Services at Dubai Smart Office. Smart city, through the means of the Fourth Industrial Revolution, which is artificial intelligence one of its basic potential ».

She pointed out that Dubai Smart has set up government agencies and increased its efficiency to work on the development of its services using the technology of artificial intelligence. Two initiatives have finally been completed. They are working on artificial intelligence techniques in government institutions. Among these cases, During the course of the lab, while five new initiatives are currently under way in other institutions, pointing out that Dubai Smart recently held a workshop with representatives of government institutions, which completed its initiatives to present details of the development of these initiatives.

Al-Baluchi explained that the "Artificial Intelligence Laboratory", through its work with representatives of government agencies, reviewed about 106 cases of the use of artificial intelligence, and the selection and selection of 43 cases of the actual application in the institutions of the Government of Dubai, during the coming period, , Has already been launched two of them ». "The seven initiatives, which have been achieved through services supported by artificial intelligence technology, are divided into two parts: the first includes two initiatives that were actually launched for users, the development of their operations was studied, the second includes five initiatives that have not yet been launched for users, In the stages of recent testing. "

Actual launch

"The two initiatives that were launched for users in practice are: First: the initiative of smart protection for consumers belonging to (Dubai Economic), and is conducted through the artificial intelligence-enabled instant messaging system, which allows consumers to communicate 24 hours, and aims to engage consumers In a direct dialogue to understand their complaints, and provide them with easy services in the sector by processing the information collected, analyzing data and providing an immediate solution, in accordance with the policies and laws in force while reducing the time to resolve complaints, compared to traditional systems of labor », pointing out that« Evolution of the structure To provide services and attract dealers. "

"The second initiative is the Dubai-based RTA's Mahboob service, which includes the provision of instant messaging services enhanced by artificial intelligence technologies to provide all the data related to the services that consumers are seeking to know in this field," Al Baloushi said.

"The five new initiatives, which have been completed and entered the final stages of testing, after the contribution of the Dubai Smart Artificial Intelligence Laboratory, include: the Real Estate Appraisal Initiative and the Department of Land and Property. This initiative utilizes artificial intelligence by collecting and analyzing data for automated pricing Based on available market data and open data in the emirate, rather than traditional methods based on specialized pricing committees. This initiative is aimed at replacing human assessment of real estate with artificial intelligence assessment. "

Dubai Customs

"The second initiative of Dubai Customs, called the" Predictable Risk Analysis ", is based on the use of artificial intelligence to assess and anticipate the risks of shipments, according to the data of the companies and the state, the date of their records, transactions and the quality of shipments. Shipments and potential risks. "

"The third initiative follows the Dubai Police, which is called the Driver Safety Assessment. It relies on analysis of drivers' data, according to their records and the types of offenses, their black points, the classification of drivers according to artificial intelligence, the ability to analyze their behavior, For driver segments, who have a large number of irregularities and accident-related records, as part of the road safety and safety indicators, while enhancing drivers with positive records through catalytic steps. " "The fourth initiative, called the Cognitive Science Explorer, was developed by the Artificial Intelligence Laboratory in collaboration with the Knowledge and Human Development Authority in Dubai to serve parents as a pilot application based on the use of automated learning, which was tested on a set of school standards In Dubai, such as curricula, education levels, bus fees and school assessments, to help parents determine the best schools for their children, according to their target data. "

The fifth initiative is being implemented in the pilot phase with the Dubai Electricity and Water Authority (DEWA), a project to sustain the efficiency of the solar power system based on artificial intelligence. The project name is "Solar PV Inspection" The project aims at reducing the environmental impact, which affects the efficiency of capturing sunlight and converting it to electricity, such as accumulation of dust or bird droppings on solar panels and others, where the artificial intelligence technology allows the body to immediately detect any natural factors that affect the efficiency of power generation.

«ميماتات راشد»

She added that Dubai Smart recently launched an initiative called "Mabatat Rashid", aimed at developing the RIMS platform, which was initially launched only for the purposes of serving investors and business sectors, and was subsequently developed to include the provision of a general intelligence consultant The initiative aims to develop the capabilities of the Rashid platform through various axes.

"The initiative includes the development of a smart dashboard of the platform, showing usage patterns, the most common questions, and in any sectors, analyzing usage patterns and monitoring any weaknesses to improve them, supporting artificial intelligence capabilities, as well as initiating initiatives related to the training of different content management agencies Platform and feed them to support their development in a more comprehensive way to serve visitors and residents, while setting policies for standards for providing data to the platform. The Rashed Platform for Artificial Intelligence provides data in more than 50 sectors and is experiencing a growing response from visitors and residents. The total number of questions received on the platform is currently 155,209, while the total number of conversations on the platform reached 39,699 .

Dubai Road Map for Artificial Intelligence

Dubai Smart has set up the first artificial intelligence laboratory in the Middle East in March last year to explore innovative technology solutions to improve the quality of life in Dubai. And the launch of the lab in collaboration with IBM International, to harness the power of automated learning to produce practical solutions that enhance standards of life, as well as improve the skills of government and private sector employees in Dubai in the use of the latest applications Technology. "The laboratory resulted in the launch of the Dubai Artificial Intelligence Road Map initiative, and 20 organizations participated in various workshops, reaching the initiatives and cases of the use of artificial intelligence applicable during the coming periods, which recently amounted to 43 cases.

Artificial Intelligence Laboratory

The Smart Intelligence Laboratory has held eight training workshops for Dubai government employees on how to use artificial intelligence techniques and standards. The workshops included 14 government agencies, With 124 employees from different government agencies. "

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155

Alpha, the total number of questions received by the Raid Platform for Artificial Intelligence.